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FAQ - CV. Sinar Rama Wijaya

Frequently Asked Questions (FAQ)

1. What services does CV. Sinar Rama Wijaya provide?

Answer: CV. Sinar Rama Wijaya provides three core services:

  • General Supplier: Supplying a wide range of quality products like office supplies, laboratory equipment, household goods, and more.
  • General Maintenance: Offering maintenance and repair services for various equipment and facilities.
  • Manpower Provider: Supplying skilled and trained professionals to meet workforce needs in different industries.

2. How can I contact CV. Sinar Rama Wijaya?

Answer: You can contact us through the following methods:

3. What makes CV. Sinar Rama Wijaya different from other suppliers?

Answer: We pride ourselves on offering high-quality products and services that are tailored to our client's specific needs. Our professional team ensures on-time delivery, and we focus on providing customized solutions to every client. Additionally, our maintenance services are designed to keep your equipment in optimal condition, reducing downtime and improving productivity.

4. How do I become a partner or supplier for CV. Sinar Rama Wijaya?

Answer: To become a partner or supplier, please contact us directly via phone or email to discuss potential collaboration. We’re always looking for reliable partners to expand our service offerings and product range.

5. How do I place an order for products or services?

Answer: You can place an order by contacting our sales team directly via email or phone. We will guide you through the order process and ensure that your needs are met efficiently. For recurring orders, we also offer customized agreements to suit your business requirements.

6. What is your return policy for products?

Answer: We provide a return policy for defective or damaged items within 7 days of receipt. Please contact us with your order details and we will assist you with the return process. Our aim is to ensure customer satisfaction with the products we supply.

7. Is CV. Sinar Rama Wijaya certified or licensed?

Answer: Yes, CV. Sinar Rama Wijaya is fully licensed and certified. We have legal certifications and licenses, including:

  • Company Legal Entity Certification Number: AHU-0033020-AH.01.14 Year 2021
  • Business Identification Number (NIB): 1211000520038
  • Taxpayer Identification Number (NPWP): 42.259.7-409.000
  • Trading Business License (SIUP): 1211000520038

8. Do you provide international shipping for products?

Answer: Currently, we primarily serve clients within Indonesia. However, depending on the nature of the order, we may be able to provide shipping for international clients. Please contact us to discuss your specific requirements.